Effective Date: 1st January 2026

Last Updated: 26th March 2026

1. Introduction

MyRealView (“we”, “us”, “our”, “MyRealView”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website https://myrealview.my/ (“Website”) and use our services.

By using the Website, you agree to this Privacy Policy and consent to the collection and use of your information as described below.

2. Information We Collect

(a) Personal Data

We may collect personal data when you:

• Contact us or submit a form (e.g., name, email, phone).
• Book services or request quotes.
• Communicate via WhatsApp/other channels linked on the Website.

(b) Non-Personal Data

We automatically collect:

• IP address
• Browser type and device
• Pages accessed and time spent
• Cookies and usage data

3. How We Use Your Data

We may use your information to:

• Provide, maintain, and improve our services
• Respond to inquiries and support requests
• Send newsletters or updates (only with consent)
• Monitor Website usage and analytics
• Ensure safety, security, and fraud prevention

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Recognise returning users
• Analyse Website traffic
• Improve user experience

You can disable cookies through browser settings, though some features may not function correctly without them.

5. Sharing & Disclosure

We do not sell or rent your personal data. We may share data with:

• Service providers (hosting, analytics, email platforms)
• Legal authorities if required by law

6. Data Security

We implement technical and organisational measures to protect your data. However, no system is completely secure — use of the Website is at your own risk.

7. Cross-Border Transfers

If you access our Website from outside Malaysia, your data may be processed outside your jurisdiction.

8. Your Rights

You may have rights to:

• Access, update, or delete your personal data
• Opt out of marketing communications

To exercise these rights, contact: inquiry@myrealview.my.

9. Updates to This Policy

We may update this policy at any time. The effective date will be revised accordingly.

10. Contact Us

inquiry@myrealview.my